Akapulu Labs: Conversational Avatars
Develop lifelike AI avatars capable of guiding structured real-time conversations.
FreemiumChatbots & Assistants
Visit website Free to browse · updated 2026-06-21
What is Akapulu Labs: Conversational Avatars?
Akapulu Labs provides tools to select or build avatars and configure them with stage-based guidance. This setup ensures conversations follow intended paths while remaining accurate to provided instructions and data. Integration of custom knowledge bases allows the avatars to deliver on-brand answers. Additional capabilities include executing actions that gather information or advance processes during live sessions. The system offers visibility into conversation performance, making it suitable for scaling interactive experiences within various products and services.
Key features
Real-time conversational AI avatars
Structured paths, stages, and transitions for guided conversations
Knowledge grounding with custom instructions and rules
Action triggers for workflows and real-time execution
Avatar selection from catalog or private custom avatars
Full visibility into interaction performance
Multiple LLM models with plan-based access
What you can use Akapulu Labs: Conversational Avatars for
Guided Customer Support
Use structured paths and stage-by-stage guidance to deliver consistent real-time conversations that stay accurate and on-brand while gathering information or triggering workflows.
Interactive Sales Processes
Orchestrate avatar behavior with connected knowledge and actions to qualify leads, push conversations forward, and execute tasks in real time.
Controlled Training Interactions
Set up transitions and instructions so the avatar guides users through defined scenarios with full visibility into each conversation's performance.
How to use Akapulu Labs: Conversational Avatars
- 1Request early access or sign in at akapulu.com
- 2Choose an avatar from the catalog or create a private one
- 3Orchestrate stages, paths, knowledge, instructions, and action hooks
- 4Connect tools for real-time execution and test in the scenario builder
- 5Launch and monitor live conversations with performance visibility
Akapulu Labs: Conversational Avatars pricing
Pricing model: Freemium. Plan details are indicative — check the site for current prices.
Free
Free/mo
- INCLUDED MINUTES 10 total
- MAX CALL DURATION 3 min
- MAX CONCURRENCY 2
- TEST SESSIONS 10 total
- LLM MODELS AVAILABLE Basic
- WATERMARK Yes
- Standard support
Starter
Popular$48.97/mo
- INCLUDED MINUTES 251 per month
- MAX CALL DURATION 7 min
- MAX CONCURRENCY 2
- TEST SESSIONS 100 per month
- LLM MODELS AVAILABLE Full
- WATERMARK No
- Standard support
Growth
$239.98/mo
- INCLUDED MINUTES 1,297 per month
- MAX CALL DURATION 15 min
- MAX CONCURRENCY 10
- TEST SESSIONS 300 per month
- LLM MODELS AVAILABLE Full
- WATERMARK No
- Standard support
Business
$1,049.98/mo
- INCLUDED MINUTES 6,000 per month
- MAX CALL DURATION 30 min
- MAX CONCURRENCY 15
- TEST SESSIONS 1,000 per month
- LLM MODELS AVAILABLE Full
- WATERMARK No
- Standard support
Enterprise
Custom
- INCLUDED MINUTES Custom per month
- MAX CALL DURATION Custom
- MAX CONCURRENCY Custom
- TEST SESSIONS Custom per month
- LLM MODELS AVAILABLE Custom
- WATERMARK Custom
- Reduced pricing and volume discounts
- Custom QA'd avatars
- Custom engineered solutions
- 24/7 support
Editor's verdict
Pros
- +Fine-grained control over conversation flow and branding
- +Scalable plans from free tier to enterprise
Cons
- –Free plan includes watermark and limited minutes
- –Beta product with concurrency caps on lower tiers
Our take: Akapulu Labs: Conversational Avatars is a solid chatbots & assistants choice. It's valued for fine-grained control over conversation flow and branding and scalable plans from free tier to enterprise. The main trade-off is free plan includes watermark and limited minutes. A good pick if you want capable AI without a high upfront cost.
Frequently asked questions
Real-time conversations powered by lifelike AI avatars that combine knowledge, instructions, and structured guidance for natural interactions.
Summary
Akapulu Labs: Conversational Avatars is a solid chatbots & assistants choice. It's valued for fine-grained control over conversation flow and branding and scalable plans from free tier to enterprise. The main trade-off is free plan includes watermark and limited minutes. A good pick if you want capable AI without a high upfront cost.
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