Convolyn
VerifiedConvolyn creates AI chatbots from your documents to handle customer queries effectively.
What is Convolyn?
Convolyn provides a workspace for building and managing AI chatbots that draw directly from uploaded materials such as documents and site content. It uses retrieval techniques to generate responses based on the provided information rather than external guesses. The system includes options for embedding a customizable widget on websites, collecting visitor details during conversations, and routing complex cases to human support teams in real time. Analytics features help review conversation patterns, lead quality, and overall performance metrics. Setup involves training the bot on source materials, adding the widget to a site, and configuring lead and handoff settings. This approach automates routine inquiries while keeping teams informed through notifications and exports.
Key features
What you can use Convolyn for
AI-Powered Q&A
Train the chatbot on PDFs, text, or website content using RAG to deliver accurate answers to visitor questions without guesswork.
Lead Capture
Collect names, emails, and custom details mid-conversation with AI-written notes, then export to CSV or receive email notifications.
Live Agent Handoff
Route conversations to human agents in real time through the Help Desk when visitors need personal assistance, with email fallback available.
How to use Convolyn
- 1Upload PDFs, paste text, or sync your website to train the bot
- 2Copy the single script tag and embed the widget on your site
- 3Configure lead capture to collect names, emails, and notes during chats
- 4Enable real-time handoff to live agents via the Help Desk
- 5Review conversation analytics, busiest hours, and export data
Convolyn pricing
Pricing model: Freemium. Plan details are indicative — check the site for current prices.
Free
- 1 chatbot
- 100 messages / mo
- Knowledge upload (PDF, text, paste)
- Widget styles & proactive greeting
- Convolyn branding
Starter
Popular- 1 chatbot
- 2,000 messages / mo
- Help Desk live chat (1 agent)
- Basic analytics
- Remove Convolyn branding
Growth
- 3 chatbots
- 10,000 messages / mo
- Lead capture & CSV export
- Webhook / CRM integration
- Help Desk live chat (3 agents)
- Advanced analytics
Pro
- 10 chatbots
- 50,000 messages / mo
- Lead capture & CSV export
- Webhook / CRM integration
- Help Desk live chat (5 agents)
- Advanced analytics + priority support
Enterprise
- Custom bot & message limits
- Image understanding in chat
- File attachments
- Full agent logins
- Webhook / CRM integration
- Priority support
Editor's verdict
Pros
- +Free plan available with no credit card required
- +Quick setup from content upload to live widget in minutes
Cons
- –Message and bot limits on all paid plans
- –WhatsApp, Messenger and Instagram channels marked 'Soon'
Our take: Convolyn is a solid chatbots & assistants choice. It's valued for free plan available with no credit card required and quick setup from content upload to live widget in minutes. The main trade-off is message and bot limits on all paid plans. A good pick if you want capable AI without a high upfront cost.
Frequently asked questions
Copy a single script tag and paste it on your site; the widget is customizable for colors, icons, shape, and position.
Summary
Convolyn is a solid chatbots & assistants choice. It's valued for free plan available with no credit card required and quick setup from content upload to live widget in minutes. The main trade-off is message and bot limits on all paid plans. A good pick if you want capable AI without a high upfront cost.
User reviews
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