
Digital Epigram delivers an AI platform that trains on business data to manage customer interactions effectively.

The platform focuses on training AI models directly from company documentation such as handbooks and policies. This approach ensures responses remain grounded in provided materials without introducing unsupported details. Users can upload plain text files that get processed into an indexed knowledge base for ongoing use. Support operations extend across website chat, voice interactions, email, and messaging apps through a single trained agent. A live workspace lets teams review ongoing exchanges, replay tool executions, and adjust knowledge as needed. Pre-built connectors simplify linking to other business systems via standard APIs. Designed for high-volume environments, the tool suits support teams, operations groups, and founders seeking scalable assistance without immediate staff expansion. It emphasizes automation of routine tasks alongside options for human intervention when required.
Train AI on product handbooks and shipping FAQs to handle order lookups, tracking updates, and delivery changes across customer channels.
Deploy a single trained agent to answer questions 24/7 via website chat, realtime voice, email, and Telegram while maintaining one knowledge base.
Simulate agent actions with tool triggers, then review all conversations, tool calls, and performance metrics in a unified live inbox.
Pricing model: Paid. Plan details are indicative — check the site for current prices.
Our take: Digital Epigram is a solid chatbots & assistants choice. It's valued for automates repetitive support and scales without added headcount and grounded answers from provided sources with no hallucinations. The main trade-off is knowledge limited to .txt and .md files up to 10 mb. Best when you need reliable, professional output.
Upload help center content, websites, PDFs, ticket history, or plain text and Markdown files; the system chunks, embeds, and indexes them so answers stay grounded in your sources.
Digital Epigram is a solid chatbots & assistants choice. It's valued for automates repetitive support and scales without added headcount and grounded answers from provided sources with no hallucinations. The main trade-off is knowledge limited to .txt and .md files up to 10 mb. Best when you need reliable, professional output.
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