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What is Madyis Hub ?
The service integrates communications across popular messaging services, email, and websites into a single collaborative workspace. Teams can assign tasks, add notes, and track performance through built-in reporting tools that highlight response metrics and satisfaction levels. AI agents are configured with internal documents and guidelines to generate accurate replies in multiple languages. They support appointment scheduling and order lookups before escalating to specialists when necessary, promoting consistent knowledge across automated and manual interactions. Additional capabilities include automated publishing to social networks, form creation for lead collection, and a public help portal that feeds directly into the AI knowledge base for ongoing improvement.
Key features
Unified inbox for WhatsApp, Instagram, Messenger, Telegram, Email, SMS and website
AI agents with RAG knowledge base for automatic replies
Instant human handoff and conditional alerts
Team collaboration with assignments, roles, private notes and mentions
Automation rules, macros, canned responses and performance reports
Social publishing to Facebook and Instagram with AI captions and scheduling
Self-service help center integrated into AI knowledge base
What you can use Madyis Hub for
Unified Multi-Channel Support
Centralize conversations from WhatsApp, Instagram, email, website and other platforms into one inbox where AI handles repetitive queries and hands off complex issues to humans.
Knowledge-Based AI Agents
Build AI agents that draw from your documents, FAQs and Notion pages to deliver accurate replies across channels while supporting instant human escalation.
Social Publishing and Automation
Schedule and publish posts to Facebook and Instagram directly from the platform, using AI to generate captions and hashtags while tracking performance metrics.
How to use Madyis Hub
- 1Connect your channels such as WhatsApp or Instagram
- 2Create an AI agent and upload your knowledge base
- 3Define rules for automatic replies and handoffs
- 4Enable team collaboration features and roles
- 5Monitor reports and satisfaction surveys
Madyis Hub pricing
Pricing model: Free. Plan details are indicative — check the site for current prices.
Free
Free
- 24/7 automatic AI replies
- 100% GDPR compliant
- No credit card required
Editor's verdict
Pros
- +Free plan with no credit card required
- +Setup in 5 minutes, no code needed
- +GDPR compliant and hosted in France
Cons
- –AI learning requires manual approval of suggestions
- –Full functionality depends on channel integrations
Our take: Madyis Hub is a solid chatbots & assistants choice. It's valued for free plan with no credit card required and setup in 5 minutes, no code needed. The main trade-off is ai learning requires manual approval of suggestions. A good pick if you want capable AI without a high upfront cost.
Frequently asked questions
It connects with WhatsApp, Instagram, Messenger, Telegram, email, SMS, website widgets, Line, TikTok and Shopify.
Summary
Madyis Hub is a solid chatbots & assistants choice. It's valued for free plan with no credit card required and setup in 5 minutes, no code needed. The main trade-off is ai learning requires manual approval of suggestions. A good pick if you want capable AI without a high upfront cost.
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