Relay
VerifiedAn AI phone receptionist that builds itself from a business website in seconds.
What is Relay?
The tool simplifies phone management for businesses by turning a simple website link into a working receptionist. It reads the provided content to build a knowledge base, connects to popular scheduling platforms, and manages incoming calls by checking availability and updating appointments in real time. Callers can book, reschedule, or cancel sessions naturally while the system maintains accuracy by sticking to verified details and transferring complex issues to humans when needed. Relay supports multiple languages and natural conversation flow with optional background sounds. It integrates directly with services such as Google Calendar and others, allowing agencies to manage multiple client accounts from one place. The platform emphasizes security by preventing unauthorized changes and avoiding invented responses. Designed for ease of resale, the service lets operators create and bill for custom receptionists per client without ongoing technical maintenance. Every interaction helps refine the agent's performance over time through automatic transcript analysis.
Key features
What you can use Relay for
24/7 Call Answering for Service Businesses
Relay serves as an AI phone receptionist that picks up every incoming call, answers questions drawn from the business website, and manages appointments without requiring staff to be available.
Agency Resale of AI Reception Services
Agencies can create and manage separate receptionists for multiple clients in one account, connecting each to its own calendar and phone number while handling billing directly.
Direct Calendar Booking and Modifications
The system books, reschedules, or cancels appointments on live calendars such as Google Calendar or Calendly based on real availability and caller phone verification.
How to use Relay
- 1Paste the business website URL or upload files
- 2Connect a supported booking calendar
- 3Click build to generate the agent and knowledge base
- 4Obtain or assign a phone number
- 5Test the live receptionist on incoming calls
Relay pricing
Pricing model: Free. Plan details are indicative — check the site for current prices.
Free
- Build your first AI receptionist in minutes
- No card required
- Free to start
Editor's verdict
Pros
- +No prompt engineering or dashboards required
- +Works with existing booking systems without migration
Cons
- –Depends on third-party Retell AI for calls
- –May transfer calls to humans when out of depth
Our take: Relay is a solid chatbots & assistants choice. It's valued for no prompt engineering or dashboards required and works with existing booking systems without migration. The main trade-off is depends on third-party retell ai for calls. A good pick if you want capable AI without a high upfront cost.
Frequently asked questions
An AI receptionist built by Relay answers calls, checks calendars, books appointments, and responds to business-specific questions using information from the provided website.
Summary
Relay is a solid chatbots & assistants choice. It's valued for no prompt engineering or dashboards required and works with existing booking systems without migration. The main trade-off is depends on third-party retell ai for calls. A good pick if you want capable AI without a high upfront cost.
User reviews
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